Serving all of Indonesia Monday – Saturday, 09:00 – 18:00 WIB

Service & warranty

From survey to service, one accountable team. If a screen has a problem, you call us, not a factory overseas.

How a project runs

  1. Consultation & survey

    We check the site, viewing distance and wall structure.

  2. Design & quote

    Size, pixel pitch and costs itemised.

  3. Production

    Assembled at our PIK 2 workshop or sourced from our partner factory.

  4. Installation & training

    Mounting, colour calibration and training for your operators.

  5. Service & warranty

    Scheduled maintenance and module replacement from local stock.

Service coverage

Greater JakartaHandled directly by our central team at PIK 2.
Outside Greater JakartaHandled by local technician partners guided by our central team.
Complex casesOur central team comes on site.
Central team · PIK 2Service coverage

Warranty & after-sales

Written warranty

Warranty period and coverage are written in every quotation, issued by an Indonesian company.

Local module stock

Replacement modules and spare parts kept in PIK 2.

Factory warranty

Backed by warranty and module replacement from our partner factory.

Maintenance contracts

Scheduled checks to keep the screen bright and the colour even.

Operator training

Your team learns to change content and look after the screen day to day.

Ready to plan your LED wall?

Send the wall size or a site photo. We will work out the size, pixel pitch and cost.

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